All items without a barrel are eligible for exchange or refund within 30 days of delivery.
Items with a barrel (e.g., AR15 upper or transferred firearm) are not eligible for exchanges or refunds.
Please contact us for a Return Merchandise Authorization (RMA) number. Exchanges or refunds are not accepted without an RMA.
Class Tuition and Gear Rental
We pay for visiting instructors, facility rental, and gear rental (when appropriate) out of our own pocket, and recoup these costs as students sign up. We will attempt to work with you if an unexpected event prohibits you from attending, but advanced notice is required. Please contact us if you suffer an emergency.
AT LEAST 30 DAYS prior to a class: 100% tuition and gear refund
LESS THAN 30 DAYS BUT MORE THAN 14 DAYS prior to a class: 50% tuition refund, 100% gear rental refund
14 DAYS OR LESS prior to a class: NO TUITION REFUND, 100% gear rental refund
NO SHOWS or PARTIAL ATTENDANCE: NO TUITION OR GEAR RENTAL REFUND